p4444 Privacy Policy

1. Who We Are and How to Contact Us

p4444 ("p4444," "we," "us," "our") operates the online gaming platform accessible at https://p4444.co (the "Platform"), which provides online casino, sports betting, bingo, sabong, and related gaming services to players in the Philippines. p4444 is the personal information controller ("PIC") in respect of personal data collected through the Platform, as defined under Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations.

For all privacy-related enquiries, requests to exercise data subject rights, or complaints regarding the handling of your personal data, please contact p4444's Data Protection Officer (DPO) at: [email protected] (plain text — not a clickable link). We target a response to all data-related requests within fifteen (15) business days.

2. Personal Data We Collect

p4444 collects the following categories of personal data from players:

• Registration Data: Full legal name, date of birth, nationality, Philippine residential address, email address, and mobile number (typically a Globe or Smart Philippine number).
• Identity Verification (KYC) Data: Copies of government-issued Philippine photo ID (Passport, UMID, Driver's License, PhilSys National ID, Voter's ID, or PRC ID), proof of address documents, and payment method ownership evidence (e.g., GCash account screenshots, bank statements).
• Financial Data: GCash account numbers, Maya account details, bank account numbers (BPI, BDO, UnionBank, Metrobank, etc.), deposit amounts, withdrawal amounts, and transaction history on the Platform.
• Gaming Activity Data: Game session records, bet amounts, win/loss records, bonus usage history, and responsible gaming tool activations (deposit limits, self-exclusion records).
• Technical Data: IP address, device type, browser type and version, operating system, session timestamps, and cookies or similar tracking data.
• Communications Data: Records of customer support interactions (live chat transcripts, email correspondence), and any information voluntarily provided by you when contacting p4444.

3. How We Collect Your Data

p4444 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, use responsible gaming tools, contact customer support, or respond to promotions.
• Automatically — through cookies, web beacons, and server logs when you access and use the Platform, including your browsing behavior on p4444.co.
• From third parties — identity verification providers, payment processors (including GCash, Maya, and Philippine banking partners), and fraud prevention service providers, where necessary to comply with regulatory requirements or protect Platform integrity.

4. Legal Basis for Processing

p4444 processes your personal data on the following legal bases under RA 10173:

• Contractual Necessity: Processing required to create and manage your p4444 account, process deposits and withdrawals, provide gaming services, and enforce our Terms & Conditions.
• Legal Obligation: Processing required to comply with Philippine AML laws (RA 9160 as amended), PAGCOR regulatory requirements, data retention obligations, and tax laws.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming enforcement, and improvement of our services — where these interests are not overridden by your privacy rights.
• Consent: Where required by law, processing based on your freely given, specific, informed consent — including for non-essential marketing communications. You may withdraw consent at any time by contacting our DPO.

5. How We Use Your Personal Data

p4444 uses your personal data for the following purposes:

• To create, verify, and manage your p4444 player account.
• To process deposits via GCash, Maya, BPI, BDO, and other Philippine payment methods, and to process withdrawal requests.
• To verify your identity and age (21+) in compliance with PAGCOR licensing requirements and Philippine AML regulations.
• To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited activities on the Platform.
• To administer bonuses, promotions, and loyalty programs.
• To provide responsible gaming tools including deposit limits, session reminders, and self-exclusion, and to monitor compliance with self-exclusion requests.
• To provide customer support, respond to enquiries, and resolve disputes.
• To comply with reporting and record-keeping obligations under Philippine law.
• To send you service communications related to your account (not marketing, unless consented to separately).
• To improve the Platform, analyze usage patterns, and troubleshoot technical issues.

6. Sharing of Personal Data

p4444 does not sell or rent your personal data. We share personal data only in the following circumstances:

• Service Providers: Third-party service providers who assist p4444 in operating the Platform, including payment processors (GCash, Maya, BPI, BDO, UnionBank), identity verification providers, game content providers, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process data only on p4444's instructions and to maintain appropriate security standards.
• Regulatory and Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government authorities as required by applicable law or valid legal process.
• Business Transfers: In the event of a merger, acquisition, or transfer of substantially all of p4444's assets, player data may be transferred to the acquiring entity, subject to equivalent privacy protections.
• With Your Consent: In any other circumstance where you have provided explicit prior consent to the specific sharing.

7. Cookies and Tracking Technologies

p4444 uses cookies and similar tracking technologies to enable essential Platform functionality, maintain your login session, remember your preferences, and analyze Platform usage to improve our services. Cookies used by p4444 include:

• Strictly Necessary Cookies: Required for the Platform to function. Cannot be disabled without rendering the Platform unusable. These include session authentication tokens and security cookies.
• Functional Cookies: Remember your language preference, display settings, and previously selected game categories to provide a more personalized experience.
• Analytics Cookies: Collect aggregated, anonymized data about how players use the Platform, which pages are visited most frequently, and where technical errors occur. This data is used solely to improve p4444's services.

You may manage cookie settings through your browser. Note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in to your p4444 account.

8. Data Security

p4444 implements technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, strict access controls and role-based permissions, regular security audits and penetration testing, and staff training on data protection obligations. No system is entirely infallible; however, p4444 continuously invests in maintaining security standards appropriate to the sensitivity of the personal data we hold.

9. Data Retention

p4444 retains personal data for as long as your account is active and for the following minimum periods after account closure, as required by Philippine law: financial transaction records and KYC documents — five (5) years minimum under AML regulations; gaming activity records — five (5) years; tax-related records — ten (10) years under the National Internal Revenue Code; responsible gaming records (self-exclusion, limit settings) — minimum seven (7) years. After these retention periods expire, personal data is securely deleted or anonymized.

10. Your Rights Under RA 10173

As a Filipino data subject, you have the following rights under the Data Privacy Act of 2012 with respect to your personal data held by p4444:

Right	What It Means
Right to Be Informed	You have the right to know what personal data p4444 collects, how it is used, and to whom it is disclosed — as set out in this Policy.
Right to Access	You may request a copy of the personal data p4444 holds about you, together with information about how it is processed.
Right to Rectification	You have the right to have inaccurate or incomplete personal data corrected. Update most information directly in your p4444 account settings or contact support for KYC data corrections.
Right to Erasure ("Right to be Forgotten")	You may request deletion of personal data where it is no longer necessary, where you withdraw consent, or where processing is unlawful — subject to p4444's legal retention obligations.
Right to Object	You may object to processing based on legitimate interests or for direct marketing purposes. p4444 will cease such processing unless we have compelling legitimate grounds that override your interests.
Right to Data Portability	You may request a structured, commonly used, machine-readable copy of personal data you have provided to p4444.
Right to Lodge a Complaint	You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe p4444 has handled your personal data in breach of RA 10173.

To exercise any of the above rights, contact p4444's DPO at [email protected]. We will respond within fifteen (15) business days. Identity verification may be required before we can process your request.

11. Children and Minors

The p4444 Platform is strictly for individuals aged 21 years or older. p4444 does not knowingly collect personal data from individuals under 21 years of age. If p4444 becomes aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any transactions, and delete the personal data collected. If you believe a minor has registered on p4444, please notify us immediately at [email protected]. 🔞

12. Changes to This Privacy Policy

p4444 may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable Philippine law. When changes are material, we will notify registered players by email or via a prominent notice on the Platform. The "Last Updated" date at the top of this Policy will always reflect the most recent revision. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

13. Governing Law

This Privacy Policy is governed by the laws of the Republic of the Philippines, including Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission. Any disputes relating to this Policy shall be subject to the jurisdiction of the competent courts of the Republic of the Philippines.